New regulations may benefit the bereaved September 10, 2021

A series of new rules, stemming from an investigation into the country’s funeral services by the government’s Competition & Markets Authority (CMA), take effect for all funeral homes across the nation next week.

These new regulations, which are fully supported by Co-op Funeral Directors, have been put in place to help ensure no funeral provider could financially benefit by taking advantage of a bereaved consumer. The amendments have caused some funeral businesses significant headaches as they strive to ensure they can provide all the information they need to comply with the changes.

The National Association of Funeral Directors (NAFD) spokesperson said, “The CMA’s requirements, although complex in places, support the delivery of high standards to funeral consumers and bring consistency to the process of choosing a funeral director.”

One change that will become quickly apparent to those needing to arrange a funeral service is the need for all funeral homes to now provide their prices in a new standardised format. This is required to make comparisons between competitors prices and services easier. You’ll see these standardised branch-specific price lists linked to our home page next to the appropriate branch details.

At Co-op Funeral Directors, we’re proud of our open and transparent pricing policy, and have been for many years. In fact, our regular price list goes into more detail than even the new stringent regulations require. For this reason, you can still download our regular price list here (and elsewhere on our website) for an even greater breakdown of our funeral costs.

You can read a full copy of the CMA’s investigation into funeral services here.