Chelmsford Star Co-operative Funeral Services, part of the independent Chelmsford Star Co-operative Society, is one of the UK’s best funeral directors, according to the Good Funeral Guide, an independent funeral consumer advocacy organisation.
In its review of the business – which you can read here – the Good Funeral Guide describes us as: “An extremely well-run business staffed by lovely people who are kind and open-minded, and who will work hard to enable you to arrange exactly the funeral you want.”
The Good Funeral Guide assesses select funeral homes according to strict criteria which focus on the quality of the experience they offer to bereaved people. Chelmsford Star Co-operative Funeral Services has been inspected to ensure that clients are treated with courtesy, listened to with empathy, offered a full range of choice, charged fairly and empowered to play whatever part they want in creating a send-off for the person they have lost which accords with their values and wishes.
The accreditation process also involved spending time behind the scenes in order to ascertain that those who have died are cared for with the utmost tenderness and respect.
Charles Cowling, author of the Good Funeral Guide says: “Choosing a funeral director can be very difficult because they all look much the same. But they’re not. Some, a precious few, are truly outstanding, and Chelmsford Star Co-operative Funeral Services is one of them.
“The team at Chelmsford Star are unsung heroes doing a magnificent job, and the people of mid Essex deserve to know this. Bereaved people need to do their very best for their loved one. They deserve the very best funeral director.”
Craig Jackson, Funeral Operations Manager said: “I am delighted that the team and I are listed as one of the recommended funeral directors in the Good Funeral Guide. We all work very hard to ensure that our clients get exactly what they want and that we deliver a seamless day so that they don’t have to worry about any aspect. There is a lot to take in about a funeral and when people are grieving as well we like to think that we can take away a lot of the burden to make the day a little more bearable. “