About Co-op Funeral Directors

Co-op Funeral Directors is part of the Chelmsford Star Co-op family. As a long-established firm of Funeral Arrangers in Essex, with a heritage dating back to 1936, we are proud to serve our local communities and in many cases have been supporting families throughout the generations.

We care passionately about the customer service we offer, from the moment of first contact until after the funeral service, providing bereavement support groups for people who would like additional support. In fact, our team have won numerous local business awards over the years for demonstrating how we go above and beyond in supporting our customers.

We are members of the National Association of Funeral Directors and also carry ‘Fair Funeral’ and ‘Good Funeral Guide’ accreditation. In 2021, we won ‘Best for Customer Focus’ in the local Business Awards whilst in 2022, we were named ‘Best Funeral Providers in Essex’ at the Business Excellence Awards. We work proudly with specialist insurers Ecclesiastical to provide secure pre-paid funeral plans to give peace of mind.

When organising a funeral, you will be supported by your local Family Liaison Officer in your local branch, as well as our Funeral Services team who you can meet below.

Meet our Funeral Services Team

Craig Jackson


Craig came into the profession in 1996 and joined Chelmsford Star Co-operative Funeral Services two years later, working his way up to Funeral Operations Manager. He sees his role as helping people and serving the community. In his spare time, Craig likes fishing and gardening.

Anne Marie Litchfield, Dip FD


Anne Marie has worked in the profession for over a decade and likes helping families seeing their loved one at peace and guiding them through their difficult time. She previously ran a nursing home. She loves to swim and spend time at home with her young daughter.

Mark Dinmore


Mark has been with Chelmsford Star Co-operative Funeral Services since 2004 and has been promoted to Senior Funeral Operative. He enjoys the job and the staff that he works with and feels it is important to help families at such a difficult time. His hobbies include geocaching, walking, camping and being with his wife and son.

Paul Rawlings


Paul joined us in 2019 as a funeral operative having worked as a driving instructor for 12 years. He decided he wanted to take on a new challenge, and we were it! As well as being a pall-bearer and driver, Paul’s duties are also to oversee our workshop.

When he’s not working, Paul has a love of classic cars, and likes to attend car shows.