About Co-op Funeral Directors


Co-op Funeral Directors is part of the Chelmsford Star Co-op family. As a long-established firm of Funeral Arrangers in Essex, with a heritage dating back to 1936, we are proud to serve our local communities and in many cases have been supporting families throughout the generations.

We care passionately about the customer service we offer, from the moment of first contact until after the funeral service, providing bereavement support groups for people who would like additional support. In fact, our team have won numerous local business awards over the years for demonstrating how we go above and beyond in supporting our customers.

We are members of the National Association of Funeral Directors and also carry ‘Fair Funeral’ and ‘Good Funeral Guide’ accreditation. In 2021, we won ‘Best for Customer Focus’ in the local Business Awards whilst in 2022, we were named ‘Best Funeral Providers in Essex’ at the Business Excellence Awards. We work proudly with specialist insurers Ecclesiastical to provide secure pre-paid funeral plans to give peace of mind.

When organising a funeral, you will be supported by your local Family Liaison Officer in your local branch, as well as our Funeral Services team who you can meet below.

Meet our Funeral Services Team

Craig Jackson


Craig came into the profession in 1996 and joined Co-op Funeral Services two years later, working his way up to Funeral Operations Manager.

He sees his role as helping people and serving the community. In his spare time, Craig likes fishing and gardening.

Annemarie Litchfield  |  Dip FD, LmbiFD


Annemarie has worked with Co-op Funeral Directors since 2007.

She likes helping families to see their loved one at peace and guiding them through their difficult time. She previously ran a nursing home. She loves to swim and spend time at home with her young daughter.

Mark Dinmore


Mark has been with Co-op Funeral Directors since 2004 and has been promoted to Senior Funeral Operative.

He enjoys the job and the staff that he works with and feels it is important to help families at such a difficult time. His hobbies include geocaching, walking, camping and being with his wife and son.

Lynn Beard



Lynn Joined Co-op Funeral Directors in 2023 and is enjoying supporting all branches, where and when needed.

She comes from 22 years in an estate agency but decided to move into a business where she could use her customer service skills to help families at a difficult time in their lives, alleviate some of their stress, and to meet all their expectations with care.

Lynn lives in Chelmsford with her husband and 2 cats, and loves nothing more than spending time with her wonderful 4 grandchildren, being in her garden and is an avid reader.

Charlotte May


Charlotte joined Co-op Funeral Directors in 2021 as a Family Liaison officer, travelling to all our branches as needed for holiday cover.  She then made the move to our Operations team, where she is head of our workshop and also drives the hearses.

She takes great pride in ensuring every coffin that leaves our workshop is of the highest standard, and is completed with love and care.

Charlotte is the matriarch of a large family and spends lots of time home cooking and baking.  She enjoys long walks with her dogs and exploring local beauty spots.

New Operative coming soon!